The masterclass will cover the latest health literacy practice and research, including measurement, service responsiveness and the Ophelia approach to community development and health service improvement.
The Ophelia approach uses co-design to identify community needs and generate locally relevant solutions that are highly implementable and fit-for-purpose. The widely used Health Literacy Questionnaire (HLQ) will be presented, including its use in needs assessment, process and outcomes evaluation and quality improvement. Local and international advancements in policy and practice will also be covered.
Topic areas include: co-design, place-based approaches, inequality, community health, chronic conditions, service redesign, quality improvement.
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